Arctic advanced is a terrific and friendly small tour company. They made everything seamless. I found them just by searching the internet as I planned our trip to Iceland. My first interaction was with Diana poon who was knowledgeable and friendly and prompt. She booked a 4 day tour for us based on my wishes. It was not cheap but well worth it. When I had to possibly cancel they waived the 30% fee without hesitation. Fortunately I called them within 3 days and rebooked it AO was amazing as a tour guide. I feel like we made a friend. He was knowledgeable and clearly receptive to our needs whether it was food stops or bathroom stops. He seemed to anticipate what we wanted One of the tours was 12 hrs but he had the same energy at hour 12 as he did hour 1. I plan on coming back for the northern lights next year and will definitely use this wonderful family run company.

I first reached out to Arctic Advanced a few months prior to wanting to schedule this trip. I let them know I planned to propose during this trip and wanted it to be very special and very private and they sure delivered. Diana was extremely helpful with coordinating times and was always very responsive via email communication. Ao personally called me to ensure we had the best plan set up for the proposal. Upon starting our tour, Ao picked us up right out front of our accommodation in downtown Reykjavik, had water and snacks ready for us, and was so extremely friendly and easy to talk to. He provided us with so much more than just a "tour"... he educated us on Icelandic culture, history, geography, and everything in between. When it came time for the special moment he captured the most stunning pictures so perfectly. Even went as far to surprise us with champaign after the big moment! In the end, we felt like we had made a true friend and could not be happier with our decision.